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About your campervan

Do I need to bring a plug adaptor?
The vehicles are equipped with AU/NZ electrical sockets, so if you are coming from overseas you will need an adaptor. Plug adaptors may be purchased at the ...
Mon, 1 Jul, 2024 at 4:40 PM
Will my campervan have a television?
Some campers are fitted with an LCD screen with built-in DVD player and HDMI and USB input. This is a media player only and doesn’t have access to televisio...
Mon, 1 Jul, 2024 at 4:51 PM
Can I recharge my laptop in the vehicle?
Yes, however you will need to be connected to a 240V power supply and simply use a power socket in the vehicle. The driver's cab in most campers also fe...
Mon, 1 Jul, 2024 at 4:52 PM
Is my New Zealand campervan fitted with a bike rack?
A bike rack can be fitted to the following campervans in New Zealand for an additional fee: maui Ultima maui Ultima Plus maui Cascade maui Beach maui ...
Mon, 2 Sep, 2024 at 4:31 PM
Can my campervan in Australia carry a bike rack?
No, unfortunately bike racks are not available on our campers in Australia.
Mon, 1 Jul, 2024 at 4:57 PM
How do I empty the toilet?
Emptying the toilet cassette is very quick and easy to do. We have a 'how to' video available to watch in the thl Roadtrip App, or you can watch it ...
Mon, 14 Oct, 2024 at 8:37 AM
Does my campervan have a spare tyre?
Yes, all 2WD campervans, plus the Safari 4WD camper in AU, come with one spare tyre, and the tools to change it. The location of the toolkit is referenced i...
Mon, 23 Dec, 2024 at 5:06 PM